[Resolved] Nestaway Technologies — misbehavior by nestaway personnel mr. satish chinchure

nishtha rout

from Mumbai, Maharashtra

Address:

122003

I am receiving calls from nestaway compliance team regarding non-payment of rent, which i have paid 5 months back, but still has not been updated in my dashboard. I have raised ticket for the same and no action is being taken on it. Moreover, today i get call from mr. Satish chinchure from nestaway compliance team regarding the same, when i tried to explain him the same, he was in no mood to understand the problem, and asked me to follow up with the costumer care for the same. Is this my job to do so? Please learn some etiquettes on how to talk to your costumers. I was threatened that 'i will have to bear the consequences'!! How is it my fault that the nestaway is not updating my dashboard though i have raised the ticket and attached the payment receipts too. Please ask your executives to exactly understand the issue before calling and troubling the costumers for the same. Unprofessionalism to next level nestaway team!! Kudos.

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May 23, 2019

Complaint marked as Resolved

NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

NestAway Technologies Customer Care's response Hi Nishtha, we don't want you feeling this way about us. We always want your experience to be the best. Could you please share your registered contact details or service ticket ID with us via direct message so that we can reach out to you and understand what went wrong?