[Resolved] Nestaway Technologies — misrepresentation & wrong commitments

AkanshaChaudhary

from Delhi, Delhi

Address:	500033
Website:	www.nestaway.com

Area Manager Mahesh(Nestaway- madhapur) charged us On-boarding charges stating that this money is refundable and will get trasnferred to Nestaway points in my account. There is no refund & he has stopped responding to our calls. When I connected with there call center they said on boarding charges are non refundable. It's fraud & strict action to be taken against Nestaway & their representative

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Aug 20, 2018

Complaint marked as Resolved

NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2018

NestAway Technologies Customer Care's response This is not what we want you to feel. We would really like to get in touch with you and know more about your experience with us, so we can understand what went wrong. Please call us at +91 [protected] so that we can get in touch with you & understand what went wrong.

Jul 18, 2018

Updated by AkanshaChaudhary I have been doing follow ups with your representative Mr Mahesh regarding commode leakage, uncovered drainage in bathrooms & washing area, water leakage in common wall between washroom & room; but all in vain. He has stopped responding to my calls. Also we were made false promises & commitments w.r.t. no intervention of building administration & being equally treated just like other family tenants. But it was a mistake, since the very first day we are harassed by the building with one or other reason, we can not avail any facilities there despite of the fact we are paying maintenance. Being bachelor working away from home is not sin, we deserve living a respectful life just like other locals & family does.

Looking forward for concrete resolution

Jul 19, 2018

Updated by AkanshaChaudhary I got a call from Nestaway team to vacate the flat. We are only 18 days old in flat. We shifted the entire house set up which involved cost, effort & time, Nestaway has conveniently asked to vacate since there team was not able to manage their relationship with the building administration. Who is going to take care of my shifting expense? The entire journey of association with NestAway has been horrible, dreadful & mental harassment. This is not a closure

Verified Support

Jul 20, 2018

NestAway Technologies Customer Care's response We understand that our team has reached out to you and the issue has been resolved. Please call us at +91 [protected].