[Resolved]  Nestaway Technologies — move out charges

Hello.
I was a tenant at nestaway for 10 months. Recently, i have moved out and from past 10 days i am trying to get clarification on the charges that was put on me under the name of maintenance charges (Damages done to the property by me). Note - i did already pay a sum of rs 1000 for renovation charges. However, the executive seems to not know the move in manager who is the witness to damaged property given to me during my move in and now they are charging me for the same assuming i have done those damages. Even on repeated service requests, most things were not properly repaired and now again i am being charged for certain things whose services i paid during my stay. Now, nestaway executives fail to break down the charges for clarification avoiding my refund. They do not have it on record it seems. This kind of service is not expected and will never recommend nestaway accomodation to any of my friends or acquaintances. Unlike their showcased policies and agenda, they are money minded anf care less about their tenants.
Awaiting your response.
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Aug 30, 2018
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
NestAway Technologies Customer Care's response
Your recommendation is very important to us and this is not the experience we want you to have. Please share your registered email id or your ticket ID so that we can reach out to you and help with a resolution.
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Hi,
Instead of paying rent on 5th aug at 9 am, it reflected on 6th aug at 8.30 am cz of sunday..

Why fine of 500 rs has been charged ..?

Please Get this resolved asap.

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