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Nestaway Technologies — Nestaway Technologies Security Deposit Refund not provided ||House ID: 2923

Hi,

I moved out of a nest away flat on 31st March 2021 after successfully completing move-out formalities which includes handing over of the keys and house inspection. The flat was eligible for instant deposit refund. I have not yet received any refund, it has been more than a month.

I have raised a ticket to which no one responds.

I have called customer care, tweeted, written a plays tore review but every time I get the standard response that they will look into it and that the refund is being processed at the owner level where as the owner has already processed it.

There is no way to follow up as my dashboard has also been cleared. I have been communicated the final refund amount- Rs12200, there has been no form of communication from Nesta way's end on this delay except that I have gotten around one message stating that the house inspection has been rescheduled.

Please refund my money.

HOME ADDRESS
006-Laxmi Opel
FLAT NO 006, FLAT NO 006, Apartment No. 69/1 Near St. Peters School, Sarjapur main road, Bangalore, bangalore, Karnataka, India

Name: BALAKRISHNA NAIK
House ID: 2923
Ticket : CC_08512380
Conatct #[protected] /[protected]
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NestAway Technologies customer support has been notified about the posted complaint.
May 16, 2021
Updated by Balakrishna Naik
I have not yet received the security deposit. Please re open the complaint
May 18, 2021
Updated by Balakrishna Naik
I did not received security deposit yet. I shared bank details in service ticket as I could not able to edit bank details in nest away portal as attached. Bank details are shared in ticket

Cancelled check is attached in this ticket. Please process the refund.

May 21, 2021
Updated by Balakrishna Naik
Dear Sir/Madam,

I have received Rs.3166.57 through NEFT from Nest away on 19th May 2021 as a refund but as per the settlement report I am supposed to get Rs. 4333.33 as attached. Please refund the rest of the amount at the earliest.

Please do find attached settlement report taken from Nestaway Portal

Thanks & Regards,
Bala
+[protected]

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Dear Sir/Madam,

I have received Rs.3166.57 through NEFT from Nest away on 19th May 2021 as a refund but as per the settlement report I am supposed to get Rs. 4333.33 as attached. Please refund the rest of the amount at the earliest.

Thanks & Regards,
Bala

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