[Resolved]  Nestaway Technologies — no refund security money

Website:

www.nestaway.com

Compalint behalf of peeyush:

I had moved out on 15th december but still waiting for my refund, when your executive came to me for clearance he didn’t ask me to update any bank details and said refund will be credited to your account within 5-7 days. After 5 days i called to your customer care for confirmation and executive told me that it will be given in 3-4 working days and she didn’t ask for any bank details.

On 23rd dec i have again called up to your customer care, your executive said we have initiated your refund request but your bank details is not correctly updated so it’s bounced back. She took my bank details over the call and said she is updating it and it will be processed asap.

Today i again called up to your customer care and your executive told me the same thing that your bank details are not updated so send it via email.

Now the question if my bank details was not updated in your record then why didn’t your executive told me at the time of clearance? Neither i get any call from your end regarding the same, even after my follow up your executive didn’t ask me to update the bank details. At the time of check in i have provided all the documents including my bank details i have also attached cancel cheque you can check on my dashboard.

It was really pleasant staying with nestaway but after moving out i am suffering a lot for my refund. I will never recommend nestaway to anyone.

Please note down below bank details and process my refund within 48 hours otherwise i will start posting on social media and i will also tell this to my friends who are staying in nestaway.

I have sent my details via dm, please look into this asap.