[Resolved] Nestaway Technologies — no response on service tickets

Abhiagg1994

from Bengaluru, Karnataka

Address:

402, Nest Apartments, 13th Cross, Neeladri Nagar, Electronic City Phase 1, Bangalore, Karnataka, 560100

Hi team,

I am experiencing a huge amount of delay and ignorance from nestaway customer support. I am raising service requests from a long time which is not getting addressed properly after escalating it multiple times.

Previously, we have raised a ticket in behalf of all tenants which approximately took more than a month to resolve. Now also, my request is pending from last 15 days and already been escalated to level 4. I am assuming a compensation for investing my time and also, after paying a huge rent, i am not getting the desired services.

Service request numbers:
1. 01287698

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Jun 17, 2019

Complaint marked as Resolved

NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

May 14, 2019

NestAway Technologies Customer Care's response We really regret the inconvenience caused! We'll certainly have this matter looked into using the ticket details provided, and connect with you shortly.

May 23, 2019

Updated by Abhiagg1994 Hi Team,

As on date, your team is not even responding to my queries and asking me the charges for worst ever services provided.

Ticket Number:
1. 01287698
2. 01331916

After calling your customer support, i am feeling shameful to opt for Nestaway due to their unreliable answers.

Could you please resolve this or help me to get the support appropriately?