[Resolved] Nestaway Technologies — not allowing to move out from nestaway | |||
I am staying in nest away property id 21832 bangalore. I raised a request to move out on 21st march for move out and i selected the move out date as 31st march and lockdown got extended and next away has canceled my move out on 16th april and added a fine of 1000 rs for late payment of rent. The dashboard was updated on 16th itself and they added fine once raised a request they removed the fine and i again changed my move out date to 3rd may and on 1st may we got the news that lockdown is extended and there is relaxation 33% employees can work in pvt companies and from 7:00 am to 7:00 pm we can move without the pass. Then i raised a request in nest away from the app and there was no response from them and i checked my area manager sayed in whats app he misleads and told me to cancel the move out that we can't move out before 17th may. So i canceled my move out and changed the date to 18th may. Or 4th may flatmate is moving internally in nest away he got a call from his area manager that he can move to the new property.. Then i again raised a request in nest away from the app for early move-out and there is no response from then now i am not able to see the request which i raised in my dashboard and customer care closed when i contacted the area manager he mentioned that he is not working for nest away any more he shared one more person's name when i contacted him he told me cancel the move-out and reschedule it and when i canceled the move-out and tried to reschedule it is again showing as 17th may again 10days notice, i have already given them 40 days notice and once nest away itself have canceled my move out request. I am already paying double rent from april and nest away guys are loosing money by not allowing us to move and not responding back their area manager is misleading us giving the wrong information and making us fools. Please find the request numbers Sc 02292965 cc 02296735 and these request numbers i am not able to view in the dashboard. Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved NestAway Technologies customer support has been notified about the posted complaint. Verified Support May 08, 2020 NestAway Technologies Customer Care's response Hi there! We'll take this forward with the relevant team. Thank you for sharing the ticket ID's with us. We'll have this checked and reach out to you soon.
| |||
Add a Comment | |||
38%
Complaints
1414
Pending
142
Resolved
492
+91 76 7676 0000
#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
Post your Comment