Nestaway Technologies — Painting Charges added to dashboard after internal transfer to new flat for old flat. Rs 15k shown but took 7k Onboarding charges

I have moved into new flat yesterday taking internal transfer . Today morning I have seen that Rs. 15000 been added to my dashboard as painting charges . Customer care is saying it if for my old flat 106, but even for my new flat 207 I have not seen any painting done . so if last tenant of 207 have not paid the painting charges why I have to pay the amount. I have been staying in same apartment from last 3 years and I have not seen any painting done. Even for my last flat it was given me as is not painted and not cleaned properly. It was cleaned by my apartment security gaurd and even new one he only cleaned . So why Nestaway is taking 7k on-boarding charges and why this painitng chatrges as its never been painted . This is illegal activity from Nestaway as 15k for painitng that they never do and take that money with them.
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NestAway Technologies customer support has been notified about the posted complaint.
Apr 15, 2021
Updated by Kunal346
I have raised multiple service request regarding same but Nestaway keep on closing each one of them. Even I have seen some comment on this platform that they used to hire some goons who raise voice against them, this is really shocking to see if we raise concern on wrong doing from NestAway.
Apr 15, 2021
Updated by Kunal346
Now they have added one more charge as Cleaning that as Rs. 2000? wow, for my new flat it was cleaned by apartment security guard at Rs 500 only Rs 1, 500 will stay with Nestaway right not as how owner will know how much it was actually charged for cleaning.

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