Nestaway Technologies — provided a defective mattress at the time of move-in and didn't replace it with good mattress

avanika anu

from Bengaluru, Karnataka

Address:

Silver oak residency,Flat number 401,vitaal rao nagar, 500081

I joined nestaway flat three months back. Its said fully furnished flat but a defected mattress is provided to me i asked them to replace but they are denying it. I am facing problem with the mattress. Please help me. I need good mattress. Even the area property manager murali has misbehaved with me. He is a rogue. He is very cruel. When i ask him for mattress he scolded me and put his phone. I raised report abuse but no use. Customer service is very bad. No resolution.

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NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

NestAway Technologies Customer Care's response Hi Avanika, this isn't the experience we want you to have. Could you share your ticket ID with us so that we can connect to understand what went wrong?

Oct 04, 2019

Updated by avanika anu SC_01488981, SC_01521019, SC_01524558, SC_01531452, SC_01615005, SC_01676182, SC_01676308, SC_01735678, SC_01735698...These many service requests I have raised. Without any proper resolution they have closed and cancelled the service requests.At the time of my move-in in Nestaway app its mentioned that you can raise any service requests for replacement or any repairs before one week of move-in for free of cost. But now they are charging me, How fair is this?
I need justice at any cost.

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Comments

Rashi Chaturvedi

from Gurgaon, Haryana

As i was living in the nestaway property for 3 months and i have given them a security deposit which is not yet returned to me please give my money back or otherwise i will be filling a case against you