[Resolved]  Nestaway Technologies — refund-booking cancellation

Address:

560076

Hi team, please refer sc _00883867, whre various cust rep help me to cancel my token money within 48 hrs and finally it was successful. But none of them advice me that i need to raise one more service request to get refund and neither in your app mention that to get money back need to raise sr. And to be fair why one should raise sr when he successfully cancelled request, isn't obvious that we should be received money right after, or nestaway have authority to keep my money even after booking cancellation. Think of your accountability towards your customer. I came to know this after 6 days when i chased you that refund yet to be credited in my account., now have raised one more sr. - sc_00895197 to receive my money back. Highly dissapointed, thanks ajish