[Resolved]  Nestaway Technologies — refund issue -

This is regarding my stay with nestaway, i stayed 3 months in nestaway property and paid rs. 26400 as deposit. At the time of move out, the executive during his inspection has confirmed that painting is not required as the stay with nestaway was short.
After we vacated the flat, they have added 13000 painting charges. Now i am keep on calling him and customer care, they are playing like passing the parcel. Is this kind of business are you doing?
Was this information helpful?
No (0)
Yes (0)
Jul 9, 2018
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
NestAway Technologies Customer Care's response
This should not have happened; we only strive to bring you the best experience. We request you to share your complaint & contact details to us at [protected]@nestaway and we would be happy to help you on your issue.
Jun 06, 2018
Updated by akashbhatt00789
Hi,

“Case has been Created for your Email #00444709“ - this is the ticket created from NestAway.

I want to escalate this ticket . This is regarding my refund amount of Rs 13000.

At the time of move out, NestAway executive Madana, has confirmed that painting is not required as we stayed for only 3 months shorter time period.

After we vacated the flat, painting charges are applied and it’s of 13000. On what basis has these charges applied?

In an agreement, it has mentioned in 2 panels:
1) None - painting charges are not applicable if it’s not required.
2) one month rent - if painting is applicable.

As at the time of inspection, executive confirmed that painting is not required, why 13000 is charged for shorter time period??
Are you doing this kind of business?

Do you think for 3 months stay period, painting is required and it is of cost 13000?

I want my renfund back otherwise I will go to consumer court and media as well and I will take strict action towards Executive and Company.

Regards,
Akash Bhatt
Jun 07, 2018
Updated by akashbhatt00789
Hi,

May I know the update on this.
Verified Support
Jun 08, 2018
NestAway Technologies Customer Care's response
Please be assured that our customer care team is looking into this issue. Please bear with us during this time, our team will definitely connect with you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NestAway Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    1414
    Pending
    142
    Resolved
    492
    NestAway Technologies Phone
    +91 76 7676 0000
    NestAway Technologies Address
    #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
    View all NestAway Technologies contact information