[Resolved]  Nestaway Technologies — Refund nestaway platinum city property

Address:

Nestaway bangalore

I moved out from nestaway platinum city property in Jan 21. After many reminders they completed the inspection after 45 days of vacating the property, however their area manager Zabi was available at the property at the time of handover but he did not do the inspection.

After almost 4 months are over i have not received my refund, customer care say it is escalated and you will receive the call which they never do. They do not reply on the mail. Area managers and regional managers are dumb and useless. Below is the email content shared with the team looking for a resolution.

1. I have already taken approval for the charges of early vacating, As i was forcefully asked to vacate the Flat F201 as the landlord offboard the property. please check the customer complaint number- CC_08482409.
2. At the time of vacating the previous flat you charged me wrongfully however i could not raise a complaint.
3. The charges which are reflecting on the settlement report i have below problems.
Mirror- when i shifted or my stuff was shifted by nestaway caretaker as i was not in the city. the flat did not have the mirror in the bathroom and on mirror was damaged.
Bell- it is not working from the very 1st day why are you charging me.
cupboard- one of the cupboard was damaged when i moved in and the cleaner told me since you are on 1 bed basis one cupboard is allotted to you which is in good condition without the keys.
Bathroom shower and tab- it was in the pathetic condition when i moved in.
Kitchen- i am not sure about the teb now as i left 45 days before and can not the take the responsibility of the flat once i moved out.

Unable to add the complaint on the dashboard.