Nestaway Technologies — Security amount not Refunded.

Address:

Electronic city bangalore

We 3 students have taken a flat on Rent from Nestaway in October 2020, in Sai Ram palace Electronic CIty, Bangalore. It is on a monthly rent of rs 18000/- including maintenance and a security deposit(equivalent to two months rent) rs 36000/- were paid in october, 2020. Since day one we have facing an issue with this property. Now in December 2020 the owner has Off-Boarded the flat from Nestaway and nestaway has mailed us to either do internal transfer or empty the Flat. It has been two months Nestaway has not refunded us the security amount of rs 36000/- and the owner is continuously threatening us and asking us to pay January and Februaury, 2020 rent. We are not supposed to pay the rent as we have already paid the two months rent amount initially as security deposit, that needs to be adjusted first. The asking is also telling us to that he will take action against us if we'll not pay the rent for January and february. We are not at fault at all. In January Nestaway has also removed the the application from the door and still our account is shown in Nestaway dashboard, it has not been removed or cleared from there.The Broker(Ayush) whom took this from is also a Nestaway Person. He is also not picking up our call or not responsing. Instead he is telling the owner to take rent amount from us. Its been a Harassment for us as are facing problem from day 1. Please Refund the Security amount on an urgent basis so that we can sort out this issue with the owner. Screenshots of the security amount and token amount are attached.