Nestaway Technologies — Security Deposit not refunded and mental harassment

Nestaway has looted about 23000 Rs from me in the name of bogus and unjustified fines and fake charges while refunding my security deposit.

I stayed in Rajappa nest, 7th Cross Rd, Tavarekere, Balaji Nagar, S.G. Palya, Bengaluru, Karnataka 560029. My name is Pankaj Dhingra and my registered mobile number with nestaway is [protected]. I spent around 44000 Rs while moving in due to the information conveyed through nestaway's advertisement that full security refund will be disbursed after my stay in their properties. I have a copy of the rent agreement with me.

During my stay, I was charged with exorbitant and unjustified bills on the name of water, maintenance, utility bills, etc. which I duly paid before time to avoid any penalties.

When I raised a move-out request for 12th August, I got an email mentioning the settlement amount of 27600 Rs. PFA the screenshot. It was also mentioned that 5342 Rs was my august bill rent. I called the property manager named Mehul[protected] and enquired if this amount 5342 Rs had to be paid explicitly or It would be deducted from the refund. I was asked to pay this amount explicitly and I did. PFA the bill.

Even after paying all my dues on time, I received only 4200 Rs after settlement which is completely unjustified. There was no damage whatsoever done to the flat. I took the photos of the flat on the last day to keep a record with me. I have ticket number CC_08444211 raised on nestaway. It has been over 2 months since my exit and no one from nestaway has responded whatsoever.