Nestaway Technologies — Security deposit not refunded House Id 19349

I was living in house id 19349 from Jan 2020. I left to hometown on mid March 2020. I paid full rent and electricity bill till Nov 2020. I vacated on Dec 23rd 2020. And I'm yet to receive my refund of security deposit. Raised service request in app, which has been escalated to level 4, which I have been getting no response. The area managers are telling lies as they have resigned. It's tough times I understand. And also it's tough time for me, Kindly help me get my refund back.