Nestaway Technologies — Security deposit pending

Hi, I was a tenant in Noida for last 7 months. I have paid all my bills on time along with assurance charges. After paying September's rent I have received a mail regarding eviction notice as owner is planning to offboard the property. I have vacant the flat on time but after inspection my dashboard was removed from the profile. I am unable to see settlement report or raise ticket. The customer support desk is also not working due to COVID. I have mailed them but did not receive revert back. Attaching facts for clarification.