Nestaway Technologies — security deposit refund aditya bhala

Dear nestaway

I, aditya bhala, am hereby writing this to inform you that i will be taking legal help to resolve my issue under cc_08407515

Even after numerous attempts to get in touch with your support team regarding my security deposit settlement, refund and inspection of the room i used to rent, there has been no kind of credible response from your side. Attaching below twitter and messenger account chats for your reference.

Also your property manager mr. Surya informed me that unofficial inspection took place on 21st june 2020. I moved out on 20th june 2020 with scheduled move out being 1st july 2020. Also i received a call from nestaway regarding pre inspection in which they confirmed official inspection will take place on 28th june 2020 for which i have a recorded audio clip.

After having chats with your property manager on 2nd july, he said the official inspection has already been done and finance team is informed. I have chats to prove the same. Where as your safety department informed me today that they are still waiting for the property manager to finalise the inspection. (Which again i have a recorded audio clip)

As per your contract, safety deposit is to be refunded within 7 working days of moving out. The entire confusion above between your various departments, along with the proofs that i have collected over the few days, shows your incompetence in handling customers and your intent to commit fraud by duping innocent civilians of their own hard earned money.

As such, i am hereby notifying you that if no action is taken, with reference to the above, and inspection status and refund status is not provided to me by eod tomorrow, or your customer service team fails to contact me by eod tomorrow, i will be taking legal recourse regarding the same.

Hope that you will consider this mail seriously and avoid unnecessary legal complications.
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even I am facing the exact same issue. It's been more than 10 days and my security deposit has not been refunded. I have seriously no idea what to do with them.
They have looted money from every tenant.

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