[Resolved]  Nestaway Technologies — Security deposit refund not done

House id N72691.
I had moved out on 3rd nov 2020 and have not yet received my security deposit. Also want to know on the dashboard its showing a deduction of Rs1075 mentioned MAINTENANCE_MOVE_OUT_CHARGES (common bath commode and flush repairs - yes living light holders repairs - yes living doorbell repairs - yes)
When i shifted in the room the flush tank was already broken and i had put the request for same when i shifted, also the person who has come during my move in I had mentioned this and he had clicked pictures of same, I had also raise a service ticket for same which was never done due to Covid lockdown that time.Still it’s been cut from my deposit unnecessarily.
For living room doorbell repairs, when i was shifted the doorbell was already not in working condition, other tenants who were staying everyone knows when they shifted there was no working doorbell, owners too knows this, the whole building doesn't have working doorbell as owners don't prefer it and this has been told to me by owners staying on ground floor. Still that money has been cut from my deposit.
Also I had been told on call after moving out that deposit will be refunded within 7days, it’s been 25days now n no response and they are just updating money being cut on Dashboard. No one is calling or responding to service requests that’s been.
Attaching below the ticket raised for the already broken tank repair that I got when I shifted. And the requests that I had put which are not being responded. There’s no communication from nestaway that when will the deposit refunded.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Dec 1, 2020
Complaint marked as Resolved 
No one contacted for clarification of deductions added but received security deposit with certain deductions.
NestAway Technologies customer support has been notified about the posted complaint.
Complaint comments 

Comments

No one contacted for clarification on deductions added but received security deposit after certain deductions.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NestAway Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    1414
    Pending
    142
    Resolved
    492
    NestAway Technologies Phone
    +91 76 7676 0000
    NestAway Technologies Address
    #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
    View all NestAway Technologies contact information