[Resolved]  Nestaway Technologies — unnecessary assure charges added to my agreement

Address:

Sector 137 paramount floorvile noida

I am writing this mail to you so that i can bring my concern before you. I am tenant in your properties taking services of nestaway from nearly three years. It's been a good experience till now but since i have renewed my rent agreement few months before. Nestaway have put some extra charges levied to me in the name of ' nestaway assure'. The service which i never requested to take. But these charges are showing in my dashboard. And for this i had done the complaints many a times at your customer service platforms. But their responses to my complaint is not good nor satisfying. They are just saying that these are compulsory charges. Which is not justified, how can you made these services as compulsory, this should be on us wheather to take the services or not. As we are already paying the charges to the society paramount floraville for providing the same services which you are offering. So i can't see any anything good in paying the double charges for the same services which i never intendes to take. This is something like harassing me by calling again & again for paying the charges for the services i don't want and above this you have levied the penalty charges for late payments. So i request you to please look into this and take some serious actions. As i don't want any of these services.