Netfire — internet not working

Address:

603203

The internet services are down from three days in the potheri area and the issue is not yet resolved
I've prepaid for 3 months and this is the service i'm getting
The customer care is incompetent and rude and i quote the customer care personal said me "cut the phone"
The unprofessionalism in your way of doing business has crossed it's limit
You start a company with such a great vision but don't have a contingency plan when the internet services are down
I want my money back asap