[Resolved]  Netmeds — can not cancel order, netmeds don't reply to emails.

I placed order nms[protected]w on 20/04/2019. On 21/04/2019 i wanted to cancel order this is why i logged in on netmeds. The order status was processing which means the order wasn't packed nor it was shipped. So i searched for cancel button, the button was disabled. So i wrote email to netmeds customer service everyday but they did not reply to my emails and delivered the order. I have been writing emails to netmeds to please cancel order and refund my money but they just don't reply to my emails.
Reference :ticket no:[protected]