I placed an order in NetMeds on 16th February for the below 2 medicines. It was supposed to be delivered to me the next day - 17th February.\
Oxetol 300mg [For treating my epilipsey condition] and another medicine. It is been 6 days and i didnt receive my order. I called to the customer care number and complained many times. They keep saying, it is delayed and it will deliver in 1 day. They are telling this from last 5 days.
I got the tracking id and when i am contacting the number provided in the tracking number, they are telling very silly reasons and not delivering the order. The SMS message was having one delivery person number - Basavaraj - +91 86109 52559. When i contacted him, he said another driver will be delivering the order and he gave the Number of a driver called Dinesh - +91 76760 60332.
When i called him, he is saying he is on leave and in his native place and he cant come today. I dont understand how can they give a number of someone who is on leave. They are not understanding the seriousness .
Very patethic from Netmeds Was this information helpful? |
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