[Resolved]  Netmeds — defective medicine

I have received defective medicine (fungus on tablet) Netmed Order Id: [protected]M
I have raised the complaint to netmeds Ticket No. [protected]. The said will check and revert to you for further action but neither any action have been taken till now nor any reply received.
Kindly look into the matter and take necessary action on distributor as well so that in future no any other consumer face this kind of issue.
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Nov 17, 2019
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
Netmeds Customer Care's response
Dear Sohil Sundaram,

Greetings from Netmeds.com!!!

We regret any inconvenience caused.

We understand that you have reached us through Facebook in this regard. Further to your comments, we have arranged a pick up for the received medicine from your address.

Also, we have reshipped (NMS[protected]MRSSO1) the medicine which is ready to connect through the courier now. It will be delivered to you shortly.

Furthermore, we will definitely, assess your complaint to avoid this kind of issue in the future.

Thanks for bringing this to our notice.

Looking forward to our continued association.

Thanks! Escalation Team, Netmeds.com
Verified Support
Oct 17, 2019
Netmeds Customer Care's response
Dear Avani Kadam,

Greetings from Netmeds.com!!!

We regret any inconvenience caused.

We understand that you have reached us through Facebook in this regard. Further to your comments, we have arranged a pick up for the received medicine from your address.

Also, we have reshipped (NMS[protected]MRSSO1) the medicine which is ready to connect through the courier now. It will be delivered to you shortly.

Furthermore, we will definitely, assess your complaint to avoid this kind of issue in the future.

Thanks for bringing this to our notice.

Looking forward to our continued association.

Thanks! Escalation Team, Netmeds.com
Complaint comments 

Comments

I mr sukhdeo yadav have ordered for some medicine which was urgent .Though I ordered it on 15th of October. So I request you to send as soon as possible as it contain medicine of diabetes which I want by tommrw morning
Hope you understand my concern & do the needful
Yours truly
Sukhdeo yadav

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