[Resolved] Netmeds — delay in delivering the medicines

ShreyashiG

from Kolkata, West Bengal

Address:

700137

Again i am recomplaining. It's only to say, i saw that netmeds have solved the problems of mere consumers by initiating a token of *apology* amounting to rs 100 to their wallet. Let me be very clear, this is about my ailing father, so i donot need any apology token, i need netmeds to deliver the medicine to new address without charging me more or deducting any amount for change of address or in the name of restocking! It is completely and purely fault from end of netmeds! They should be responsible enough to accept that and help me in this situation!

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Nov 21, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Netmeds Customer Care's response Dear Shreyashi Ghosh,

Greetings from Netmeds.com!!!

We hope that your concern is been resolved and we regret the inconvenience caused.

We are bringing developments in our processes to satisfy at all levels of our service.

And, hope we will provide you with a better experience in subsequent times.

Looking forward to our continued association.

Thanks! Escalation Team, Netmeds.com