[Resolved]  Netmeds — delivered lesser price and different products - not refunding the balance amount

Order id[protected]m order 1 of 2 - grocery order. Multiple issues 1. I ordered basic vegetables combo but received different one and none of them are usable means rotten / not fresh vegetables.
2. I ordered handwash 750 ml worth rs 180 but received samtoor hand wash worth rs 110.

Ticket id: [protected]

I emailed them multiple times but not a single response. I also called their customer care and representative told me that i will definitely get the refund within 48 hours!!!

[protected]@netmeds.com
http://www.netmeds.com
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Jun 15, 2020
Complaint marked as Resolved 
give the refund
Netmeds customer support has been notified about the posted complaint.
Verified Support
May 01, 2020
Netmeds Customer Care's response
Dear Lokesh Gupta,

Greetings from Netmeds.com!!!

We regret any inconvenience caused.

Please note that we have forwarded your concern to our team. We will check and revert back to you with an update.

Please be assured that your concern will be resolved.

Thanks! Escalation Team, Netmeds.com
Jun 10, 2020
Updated by mysho23
Resolved
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