Netmeds — fraud site, cheating people

Netmeds — fraud site, cheating people

P Payaljan10 from Hapur, Uttar Pradesh Apr 25, 2022 This thread was updated on Apr 25, 2022

I “ordered” klm-c20 (“20ml”) & “received 10ml” parcel. After following up with customer care many times i was assured that another 10ml packaging will be delivered to me. I have received parcel today whose packaging is “open”. Netmeds.com is fraud company firstly luring ppl in name of discount and then sending wrong or unsealed products. I would request you ppl to not buy medicines from “netmeds.com” as they are wasting our time on calling customer care and mails and torturing consumers unnecessarily. Orderid:-[protected]a Orderid:-nms[protected]ars +2 photos Was this information helpful? No (0) Yes (1)
Netmeds customer support has been notified about the posted complaint. Verified Support Oct 22, 2019 Netmeds Customer Care's response Dear Payal Malhotra, Greetings from Netmeds.com!!! We regret any inconvenience caused. Kindly note that we have instructed the courier to take back the received medicine "Klm C 20 Serum 10ml - 1Qty" (opened condition) from your address and it will be picked up shortly. Once it is done we will reship the same with proper packing at the earliest. Thanks! Escalation Team, Netmeds.com Oct 22, 2019 Updated by Payaljan10 No thanks, I am done with trouble given by your site.I am not a person who shops from sites just to get products exchanged over and over again and waste more of my time in taking follow ups. Henceforth, I will “NOT BE SHOPPING” from “YOUR SITE”. I only wanted to aware about my “bad shopping experience“ to everyone here. Verified Support Oct 22, 2019 Netmeds Customer Care's response We do understand your concern. We will forward this to our team and cancel the pickup. We are always interested in serving you the best but we regret that we were unable to meet up your expectations recently. Hope we will have an opportunity to serve you better in the future. Thanks! Escalation Team, Netmeds.com Oct 25, 2019 Updated by Payaljan10 “First impression is the last impression”. I am not looking forward to buy from your site (netmeds.com) anymore. Hope this will make an affect and you will find loopholes which need immediate attention.
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Sarada Amma

Apr 25, 2022

I had an equally bad experience. On November 2021, I had ordered a pair of webbed toe separators. Instead of sending me the same, they palmed off two damaged pieces of something else where they had no takers.
For half a year, I have been struggling to get the refund but to no avail.
All their customer service team is concerned is with getting good reports by clicking the link!
Now after half a year, they have intimated that they are refunding Rs 156/_ whereas the amount I had paid is Rs312/_ ! How ridiculous, ! Is Netmeds a full fledged market place or a bania shop trying to haggle?! It is extremely.frustrating!
I have again written to them to return my money immediately, failing which I will take up the matter with the Consumer Forum.
Jaya Gopinath