[Resolved]  Netmeds — Mistake in Order


Order ID[protected]W
Sub Order ID[protected]WSO1

They are not giving proper response to the complaint raised. They are neither ready to pick up the product and deliver my ordered goods not refund the money. They are just killing time. There helpline is useless as it provide no help and complaint by email is ineffective as they reply after 1 day and just say they are sorry but do nothing after that. It had been 3 days.
Was this information helpful?
No (0)
Yes (0)
Nov 10, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2022
Netmeds Customer Care's response
Dear Customer,

We understand your concern regarding a refund against your order[protected]W.

We would like to inform you that we have credited the product amount of Rs 56.85 added to the e-wallet for Glucomol 0.5% Eye Drops 5ml qty 1 and Rs. 246.49 added to the wallet for ISOKON 20mg Capsule 10 s| qty:2.

You can redeem the same in your future purchases with us.

For more information please revert back to us.

Thanks for contacting Netmeds.com

Netmeds Team!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information