[Resolved]  Netmeds — my order is cancel but my money has not refund

Address:

West Tripura, Tripura, 230143

I have ordered medicines through online but it has been cancelled after 5 days without any valid reason even though i submitted valid prescription as per the protocol. But they are not processing orders and simply cancelling and telling that the prescription is not valid. They are not properly responding to the query. My amount is also blocked with netmeds and not been refunded to my account. As i am in financial crisis i could not able to get the medicines outside also at additional/extra cost. Because already 1062/- is blocked in netmeds. Need your kind help to solve the issue.