[Resolved]  Netmeds — Netmeds customer care service manipulating me

I have given order online aap of metmeds on dt. 06/10/22 . Order ID is[protected]A and netmeds given delivery date is 10/10/22 to 11/10/22 but it has not delivered still yet (21/10/22) . So i am complaining more time but did not taken any action on it they continuously lie to me they keep telling me that they have cancel the order and initiated the refund and they asked me to wait for 24 hours after 24 hours I call them back they repeat the same story about the order being in process some thing happen to me four times
so please help me get my refund
Was this information helpful?
No (0)
Yes (0)
Dec 1, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2022
Netmeds Customer Care's response
Dear Customer,

We understand your concern regarding the order[protected]A.

We regret to inform you that we are unable to complete the placed order. We will reship or refund the same as per your preference.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netmeds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    1186
    Pending
    271
    Resolved
    716
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information