[Resolved]  Netmeds — Netmeds Payment successfully but order not placed

Address:ios application (company application)

I have placed order on 29th july and at that time my money was deducted but order wasn't placed and nothing shows in order sections. after that i have talked more then 10 times with customer care for my money back and still right now i am waiting for my money. still right now whenever i calling for my money they said that its been already process n processing time is about 7-10 days but its been already around 1 months passed but i didn't get anything back into my payment mode. now i don't know what to do? can anyone help me with some info for getting my money back.
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Nov 3, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2022
Netmeds Customer Care's response
Dear Customer,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the registered email Id and the screenshot of payment debited transaction details.

Looking forward to your email.

Regards,
Netmeds Team!
Complaint comments 

Comments

[protected]@netmeds.com i can see only this in email section n this is not valid one .. can u please share proper email address so i can give u my details.

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