[Resolved] Netmeds — Netmeds Payment successfully but order not placed

zak momin

from Ahmedabad, Gujarat

Sep 29, 2022

Address: ios application (company application)

I have placed order on 29th july and at that time my money was deducted but order wasn't placed and nothing shows in order sections. after that i have talked more then 10 times with customer care for my money back and still right now i am waiting for my money. still right now whenever i calling for my money they said that its been already process n processing time is about 7-10 days but its been already around 1 months passed but i didn't get anything back into my payment mode. now i don't know what to do? can anyone help me with some info for getting my money back.

Was this information helpful?

No (0)

Yes (0)

Nov 3, 2022

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2022

Netmeds Customer Care's response Dear Customer,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the registered email Id and the screenshot of payment debited transaction details.

Looking forward to your email.

Regards,
Netmeds Team!

Related Netmeds reviews

View all 1188 Netmeds Reviews

Comments

zak momin

from Ahmedabad, Gujarat

Oct 4, 2022

[protected]@netmeds.com i can see only this in email section n this is not valid one .. can u please share proper email address so i can give u my details.