[Resolved]  Netmeds — No Estimated Delivery Date Given to a Netwed.com Member

Address:Flat No. 904 , 9th Floor , Antriksh Green Apartment,, Doordarshan Welfare Organisation ,, Sector-45, Gurgaon

I have placed an order for Online Homeopathic medicine. While ordering medicines, they requested to become member which I promptly done.
Order No.[protected]A was placed on 15th April, 2021. You were prompt enough to deduct the amt.
Most surprising factor is that till today i.e. on 18th April, 2021, no Estimated Delivery Date has been given. It is showing Order processing.
Whenever you request Help on your mobile app., it gives a ### comment of " Will be supplied by Delivery Date"
What is this ?????? Are you playing with CUSTOMER's money for critical item like medicine.
I want immediate delivery of medicine.
Don't force me to take some drastic step which may hurt your company reputation in a big way.
Don't think that CUSTOMERs are fool & they will listen to your worthless comments.
Pl. act imediatly for your company's reputation.
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Aug 12, 2021
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2021
Netmeds Customer Care's response
Hi Swapan,

We apologize for the inconvenience caused.

While checking with your order we see that it has been cancelled. We have initiated a refund. Kindly allow 1-9 working days for the refund to be reflected on your statement. We will surely forward your feedback to the respective team and take the necessary actions for the betterment of our services.

For further queries, please write to us at [protected]@netmeds.com.

Regards,
Netmeds Team!
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