[Resolved] Netmeds — non delivery

Muktinath Prasad

from Silchar, Assam

Address:	Kamrup Metropolitan, Assam, 781022
Website:	Netmeds

I ordered medicines on 19/09/2018 and it was sent to wrong address, while i complained they advised return, on 28th september netmeds created new order but send me part of my order. Since then two of the medicines are pending with them. Even after phone calls and emails they don't respond and only apologise. I have been purchasing medicines from netmeds for a long time, they only assure and apologise but don't despatch the medicines.

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Mar 15, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2019

Netmeds Customer Care's response Hi Muktinath Prasad,

Greetings from Netmeds.com!!!

We do understand your concern regarding the order.

We would like to have your registered Email address or Phone number, through which we can pull up some records and get this issue resolved.

Thanks!
Escalation Team,
Netmeds.com