[Resolved] Netmeds — order declined / money deducted

[Resolved] Netmeds — order declined / money deducted

P PriyanshuG20

Netmeds, My order of 5 medicines of rs. 760.86 got declined. Order id:[protected]a. But the money got deducted from my account of axis bank debit card. I have not recieved any refund yet. I urge to look into this asap and get my money refunded as soon as possible or accept the order!! Please!! It's very very urgent!! Here are the details: Patient name: madhuri ghosh Order id:[protected]a Order placed: feb 21, 2020 12:44 pm +2 photos Was this information helpful? No (0) Yes (1)
Feb 22, 2020 Complaint marked as Resolved ! Netmeds customer support has been notified about the posted complaint. Verified Support Feb 21, 2020 Netmeds Customer Care's response Dear Priyanshu Ghosh, Greetings from Netmeds.com!!! We regret any inconvenience caused. Please note that we have received the payment from your end. And, we have sent an email through your registered email id in this regard. Also, one of our call center executives will get in touch with you shortly. You can write back to us for any further concerns. We will explore it. Thanks! Escalation Team, Netmeds.com
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Mayur Malvia

Payment made by us on 11.03.2020. Rs. 3486.01 by credit card for order placed after payment did not reflect in order pending and order not delivered.nor refund received. Please check at your end and refund the amount.payment made but medicines not received nor refund.
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