[Resolved]  Netmeds — Order ID[protected]A - Not received the medicines.

Address:Mumbai

Order ID[protected]A
Order place on 20th March 2023.
Estimated delivered on 24th March 2023.
I have not received the medicines.

Refer the Snap-shot of the Delivery Tracking Status reflecting in your mobile App. It appear that medicines are still awaiting the pickup at the location of Origin.
This is really an epic example of careless n pathetic service provided by Netmeds.
I just doubt that you follow your commitments given, as I have bitter experience with Netmeds for several delivery in past.

Can anybody in the organization will let me know, what exactly is the cause of delay & time of delivery or I need to publish such incidents on social media to get justice.
Medicine being such a critical item, I didn’t find any professional approach at Netmeds to make it available to the customer on priority as committed by your organization..
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Apr 28, 2023
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2023
Netmeds Customer Care's response
Dear Customer,

Sorry for the inconvenience caused.

We will coordinate with the courier and get it delivered to you at the earliest.

Regards,
Netmeds Team!
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