[Resolved]  Netmeds — Order not received but shows delivered

Dear team,

I was order a medicine in netmeds on dated 4th august 2020, they decide expected delivery date 8th to 10th of august-20, but still iam not received the product and i track the order from in ecom express, but it shows order delivered. Iam not received any calls from netmeds or ecom express.
And iam contact the ecom express customer they spoke ivalid airway bill.

How is possible iam not received
Product was delivered
And incorrect airway bill.

It was completely cheat the customers both netmeds and ecom express.
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Aug 6, 2021
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2020
Netmeds Customer Care's response
Hi Praveen,

We apologize for the inconvenience caused.

Our team is working with the courier to get it resolved. We will get in touch with you shortly with an update.

Meanwhile, if you have any queries please write to us at [protected]@netmeds.com.

Regards,
Netmeds Team!
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