Netmeds — Product not delivered

Website:www.netmeds.com

I had ordered products through Netmeds NMS[protected]A on 2nd Dec. I mentioned that the order is delivered on 6th Dec. However the same was not delivered. On sending mail to customer support I got a mail that the compalin will be closed in 24 hours which is not resolved yet. The call centre does not respond. I have already made the payment. Not a very trust worthy deal.
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Dec 21, 2016
Updated by msnair99
The complaint has not got any response. It is not closed from Netmeds end as well. Unfortunately exploring options to go to the consumer redressal forum for resolution.
Complaint comments 

Comments

I had to cancel the order since it's been 8 days and nobody contacted me from netmeds side. It is the most unprofessional online site.
It's 27 days past I haven't got my refund of 733 order cancelled on 26th December
If not refunded or further contacted I will be pressurised to file a case .

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