[Resolved] Netmeds — product not delivered yet

Masoom Nath

from Mumbai, Maharashtra

Address:

Kamrup Metropolitan, Assam, 781028

I ordered two medicines on 19th june'19. It was supposed to delivered on 21st june'19. Due to attending a review meeting in my office i couldn't attend the courier phone call. Later i call back the courier personnel but didn't respond. So now today 24th june'19 there is no any updates or information regarding my parcel/medicines. I called more than 3 times to customer care but no results. It is medicines and i have to take it in regular basis. I could have buy this product locally. Why should i prefer nedmeds then. Please find below details of my product...

Order id: [protected]as01

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 23, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2019

Netmeds Customer Care's response Dear Masoom Nath,

Greetings from Netmeds.com!!!

We regret the inconvenience caused regarding the delay in delivery.

Please be informed that the same has been shared with our courier partner to avoid occurrence.

We value your relationship with us.

Thanks! Escalation Team, Netmeds.com