[Resolved]  Netmeds — Refund issue of lab test

I again requesting u to refund money as no response from ur side.
Same mail i have sent you on 07 may 2020.
I have ordered lab test on 20 march20 but order has been cancelled due to corona virus. I didn't received refund yet.
Massage from thryocare lab as undermentioned
Dear kanti, we regret to inform that your order number 9218d6 has been cancelled. Please whatsapp at [protected] or call at[protected] if you want to avail the service. Team thryocare

Screenshot attached of order.
Mobile no [protected]

Mail sent to cs diagnostics
+1 photos
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Aug 8, 2021
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2020
Netmeds Customer Care's response
Dear Customer,

Greetings from Netmeds.com!!!

We regret any inconvenience caused.

Please note that we have forwarded this to our team.

We will check and get back to you with an update.

Please be assured that your concern will be resolved.

Thanks! Escalation Team, Netmeds.com
Verified Support
Jun 05, 2020
Netmeds Customer Care's response
Dear Customer,

Greetings from Netmeds.com!!!

Please be informed that the refund for your order is been initiated through the original payment mode.

It will get reflected in your account within 1-9 working days.

We regret that we were unable to serve you this time.

We look forward to providing you with a better experience in the future.

Thanks! Escalation Team, Netmeds.com
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