[Resolved]  Netmeds — refund not provide for cancelled order

Address:126116

I ordered a homeopathic medicine for my mother on netmeds.com after that i cancelled my order but netmeds.com not provide me any refund for this order and today i received a 4ml injection which is cocompletey damaged. Now result is same. They not provide me refund for this damaged items. I spend approximately 15000 rs on netmeds.in last 7 months. Very very fakr service. Now continue with 1mg.com. Bettet than netmeds.com
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Feb 5, 2019
Complaint marked as Resolved 
Refund received
Netmeds customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2019
Netmeds Customer Care's response
Hi Team,

We apologies for the inconvenience, kindly share the order Id and your registered mail Id to help you in this regards.

Thanks! Escalation Team, Netmeds.com
Feb 01, 2019
Updated by puneet91
i already complaint to netmeds.com many times. but no action taken by netmeds. also netmed generate a ticket for this and ticket no is [protected].
Feb 03, 2019
Updated by puneet91
Super fake service not answering my mails and not redund provide for returned product
Feb 04, 2019
Updated by puneet91
Sabse ghatiya company hai duniya ki. Kutte product return bhi le gaye aur refund bhi nahi diya. Kamino abb 100 packet order karunga aur reject kar dunga. Baar baar yahi karunga kamino
Verified Support
Feb 08, 2019
Netmeds Customer Care's response
Hi Team,

We request you to share your registered mail Id and the order Id for the reference to help you in this regard.

Thanks! Escalation Team, Netmeds.com.
Verified Support
Feb 12, 2019
Netmeds Customer Care's response
Dear B.Mitra,

Greetings from Netmeds.com!!!

We do understand your concern regarding the order.

Please be informed that without order Id or registered mail Id we will not be to check your details.

We request you to share your details to help you in this regard.

Thanks!
Escalation Team.
Verified Support
Feb 12, 2019
Netmeds Customer Care's response
Dear B.Mitra,

Greetings from Netmeds.com!!!

We do understand your concern regarding the order.

Please be informed that without order Id or registered mail Id we will not be to check your details.

We request you to share your details to help you in this regard.

Thanks!
Escalation Team.
Complaint comments 

Comments

Ordered Medicines and paid in full on 26 Jan 2019.

My Prescription also approved, though most of them Do Not need Doctors Prescriptions.

Complained to their customer support [protected]@netmeds.com.

Escalated later to : [protected]@netmeds.com

No action is taken for Delivery still now.

B Mitra

Mob :[protected]

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