[Resolved]  Netmeds — Worst service of deliver experienced

Address:A2/309 Bhavani Shankar road, Kalika Darshan bldg, dadar west

Hello team,
I must say you have lost a customer because of your so good delivery service offered by pharmacy.

I am so glad that pharmacy takes their customer so very seriously and actually delivers thier promised .

Ok now let me bring it to your notice I had placed order of medicine on 29th which got returned and when asked about it they said ' short of stock', I do not understand if there is short of stock how did they allow me place medicines for the same .
For this after calling so many times they finally refunded me my amount they didn't frget to return my order but forgot to pay me my money back so good service woww

Later again I placed order as suggested by customer care and because of my mistake of pincode issue the medicines shouldn't be delivered as I received call from the customer care saying they have to cancel my order because of this.
I was like ok cancel it now I will place it again ( all this was informed to me after again calling the net med customer care because the deliver date of the product was passed and they promised to act upon this in 24hrs which they did ) for this refund is not yet transferred to me yet.

Now again after 2 times disappointment I really don't no why I took the 3rd chance and placed order again there and the estimate deliver was till today but I still do not see any update for this.

I really think if I order the medicines from you people again it may reach at the funeral of that person if it was urgent

Pathetic and very disappointed. Such a big name but no value for customer at all.

Thankyou,
No longer your customer
(Sampada Shelar)
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Sep 17, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2022
Netmeds Customer Care's response
Dear Customer,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the order details.

Looking forward to your email.

Regards,
Netmeds Team!
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