Netplus Broadband — Payment issues

I am recharge my wifi for goolepay is successful.but my wifi is not recharge by
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    Netplus Broadband Phone
    +91 70 8757 0875
    Netplus Broadband Address
    Grand City Walk, Ludhiana Rd, Aggar Nagar - B Block, Bhai Randhir Singh Nagar, Ludhiana, Punjab, India - 141012
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