New India Assurance — delay in submission of survey report and settlement

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chengannur SBI Building,, Chengannur, Alappuzha District, Kerala, India
 Sujith.P.S on Mar 17, 2019
Vehicle reference no. Kl-30-e-8883 innova crysta..
Insurance no.[protected] new india assurance co full cover
Name of the registered owner. Surendran p. K. (Father)

I had met with 2 accident on the same day at different locations in 21st march 2018. And submitted the claim (Claim form it was mentioned only one because damage was on same place) at kayamkulam new india assurance office. As per their instruction after repair at kayamkulam toyota-nippon submitted all the bills for refund approx rs.150, 000/-. But several times contacted to the surveyor (Mr. Rajesh [protected], office no.[protected] to submit the report to the office, but still nothing has done. I myself two times came from muscat for only this purpose.
He is holding this file for some minor issues in the submission of affidavit.
So please advise me the procedure to refund the claim amount
Sujith. P. S
Mail:[email protected]

Complaint Status

[Mar 17, 2019] New India Assurance customer support has been notified about the posted complaint.
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    87, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
    New India Assurance - delay in submission of survey report and settlement