New India Assurance — insurance claim for theft of 2 wheeler

Address:

Mumbai City, Maharashtra

Insurance claim of Theft of your Suzuki Access MH-02/CM-5503 on 18/11/2014.

Its been 5 years we are struggling between so many authorities and finally all the documentation has been completed as per your requirement on[protected] and receipt of the same has been acknowledged from RO office.

Since last 8 months we have been in touch with the concern person at the branch vide phone also for the status of refund but no satisfactory response is being received.

Now we came to know that the documents submitted by us has been lost in transit during courier from RO to HO. And no one is telling us what is the way out and our fault ?????

NO one in New India Assurance is taking the action to resolve the same.

IS THIS WE GET THE INSURANCE FOR TO DO RIGOROUS FOLLOW UP FOR THE CLAIM THAT TOO WITH ZERO RESULT ???

IS THERE ANY TIMELINE FOR RESOLUTION OF THE COMPLAINT OR ITS OPEN ENDED FOR YEARS TO CONTINUE ????

IT IS REALLY HARASSMENT AND WASTAGE OF TIME AND MONEY !!

NEVER EXPECTED THIS FROM SUCH A REPUTED AND WELL KNOWN COMPANY LIKE NEW INDIA ASSURANCE !!

REQUEST TO HELP ME OUT SO THAT I CAN GET MY CLAIM AMOUNT.

THANKS & REGARDS
MANINDER SINGH
M- [protected]