New India Assurance — Undue delay in settlement of claim vide policy no[protected]

R/Team
With humble submission I want to state that I, Imtiyaz Ahmad Shah, have insured building and house hold goods with your office at Anantnag Kashmir vide above mentioned policy number.There was a loss to my building due to Earthquake which occurred on 12th of February 2021 and I intimated the office and they deputed the surveyor namely Mr.Irfan Alam and he has submitted his report in the office and I have completed and submitted all the required documents with him. Now the office has issued me a letter after a gap of five months in which they have asked me to submit meteorological report to confirm the cause of loss.I would like to request you that I have submitted media reports with the surveyor in which it is clear that a heavy Earthquake occured on 12/02/2021 resulting in the losses to the buildings which confirms the cause of loss and Surveyor too has surveyed the property and has confirmed cause of loss due to Earthquake.
I am surprised to see that after a gap of five months the said office is demanding for a meteorological report when cause of loss is clear to them and it surfaces that they are delaying in the settlement of loss without any logic. Everybody knows it very well that on the date of occurance of earthquake the magnitude of which was 6.2 on Richter Scale and whole Northern India was affected.
Keeping in view the above facts kindly advice the concerned office to settle the claim without any further delay as there is no need to get any certificate further in the matter. Please ask the concerned office to settle my claim at the earliest without any further delay.
Hope for early action and reply from you.
Thanking you in anticipation

P.S: Claim Number:[protected]
Customer ID: PO39039321
Was this information helpful?
No (0)
Yes (0)
New India Assurance customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    New India Assurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    694
    Pending
    0
    Resolved
    119
    New India Assurance Address
    87, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
    View all New India Assurance contact information