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Nexa — incorrect temporary certificate of registration provided and not rectifying

Maruti nexa ciaz zeta nexa blue color car from skakchi, jamshedpur delivered on 24-january-2018 with incorrect temporary certificate of registration (Please find attached).
After intimating concerned dealer, it has been passed 1 and 1/2 month, still they unable to provide rectified tcr.
Without registration, unable to use the car on road. Please find attached email communication and do needful at the earliest.

incorrect temporary certificate of registration provided and not rectifying
incorrect temporary certificate of registration provided and not rectifying
Updated by Sudhamoy Dutta Mar 16, 2018
Please find the email Communication with concerned ShowRoom

RE: Fwd: Re: Temporary Registration Certificate Rectificaton Details CRM:[protected]
SUDHAMOY DUTTA <dutta.[protected]@gmail.com> Fri, Mar 16, 2018 at 7:27 PM
To: Girish Mandalia <girish.[protected]@nexadealer.com>, Contact NEXA <[protected]@nexaexperience.com>, [protected]@maruti.co.in
Cc: Tarak Dutta <[protected]@gmail.com>, PEBCO NEXA QM <pebco.nexa.[protected]@nexadealer.com>, Aadhar.[protected]@maruti.co.in, "SM. NEXA SAKCHI" <sm.[protected]@gmail.com>, Rahul Saw <rahul.[protected]@nexadealer.com>
Hello Mr. Girish,

Please find attached email, where I already requested you regarding the extension or issuance of new TCR on 13th Feb-2018. So it should not be the reason of delaying the process.

Also please refer email Dated: 5th March-2018, your QM Bibha Pandit had stated that " It's DTO Jamshedpur who is authorized by DTO Ranchi to do the required changes.". Now you are saying differently that you need to submit the documents to Ranchi for correction!

Hello Team Nexa,

As we unable to bring the new Car on road due to lack of valid paper, so requesting you to please arrange to return the Car.

Shakchi ShowRoom Manager's explanation for delaying the rectification process of TCR is not justified (though the incorrect TCR made by ShowRoom itself).

Thank You,
Sudhamoy Dutta

On Fri, Mar 16, 2018 at 5:49 PM, Girish Mandalia <girish.[protected]@nexadealer.com> wrote:
Dear sir,



This is for you kind information that today I have visited ​Ranchi Office and submitted documents for TCR correction. As requested by you for extension of validity please note that its a one time certificate and is only valid for 30 days. We Have Requested for extension / Fresh TCR. However they need the Approval from DTO Jamshedpur for the same. We will try and get the approval from DTO Jamshedpur for Extension / Fresh TCR on Monday and will Submit it to Ranchi Office and I hope that fresh TCR/Correction will be done by mid of next week.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams





From: SUDHAMOY DUTTA [mailto:dutta.[protected]@gmail.com]
Sent: Friday, March 16, 2018 3:52 PM
To: Girish Mandalia
Cc: Tarak Dutta; PEBCO NEXA QM; Rahul Saw; NEXA SAKCHI; Contact NEXA; TAPAS GHOSH; Aadhar.[protected]@maruti.co.in; [protected]@maruti.co.in; SM. NEXA SAKCHI
Subject: Re: FW: Re: FW: Temporary Registration Certificate Rectificaton Details CRM:[protected]



Hello Mr. Girish,



Hope you are working on rectification of the Temporary Certificate of Registration today.



Please let us know if there is any update.



We are waiting for your positive response regarding the rectified TCR.

Thank You,

Sudhamoy Dutta



On Thu, Mar 15, 2018 at 2:50 PM, SUDHAMOY DUTTA <dutta.[protected]@gmail.com> wrote:

Hello Mr. Girish,



Everything looks good.



Only add Bank Name as " Correct Hypothecation Address: State Bank of India, Andua Branch, P.O. NABARUN, DIST: MURSHIDABAD, FARAKKA, WB- 742236"



Please Note: Extend the validity of rectified "Temporary Certificate of Registration" in a way so that we could get flexible time to proceed for Permanent Registration at Durgapur, West Bengal.

Thank You,

Sudhamoy Dutta



On Thu, Mar 15, 2018 at 11:10 AM, Girish Mandalia <girish.[protected]@nexadealer.com> wrote:

Dear Sir,



As informed earlier, tomorrow I will be visiting Ranchi to resolve the TCR issue and need your kind attention on the below Mentioned Details.

Please Check and revert If you find any information missing or incorrect or anything needs to be added.



WRONG Printed Hypothecation Address: Andul Branch, 668, PASCHIM BURWAN, WB - 713213

WRONG Printed RTO office address: Durgapore ARTO West Bengal (Office Code-39)



Correct Hypothecation Address: Andua Branch, P.O. NABARUN, DIST: MURSHIDABAD, FARAKKA, WB- 742236

Correct RTO office address: Durgapore ARTO West Bengal (Office Code-40)

​Note: Sir please double check and let us know as soon as possible.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams





From: SUDHAMOY DUTTA [mailto:dutta.[protected]@gmail.com]
Sent: Tuesday, March 13, 2018 10:31 PM
To: NEXA SAKCHI; Aadhar.[protected]@maruti.co.in; Contact NEXA; PEBCO NEXA QM; SM. NEXA SAKCHI; Girish Mandalia; [protected]@maruti.co.in
Cc: Tarak Dutta
Subject: Re: FW: Re: FW: Temporary Registration Certificate Rectificaton Details CRM:[protected]



Hello Team Maruti Suzuki Nexa,
Please see entire communication regarding correction of Temporary Certificate of Registration provided by Nexa Shakchi on 24th January 2018 during delivery of the Car.
Please take necessary action to get the corrected TCR within this week to proceed for permanent Registration at Durgapur, West Bengal.
Thank You,
Sudhamoy Dutta


NEXA SAKCHI
5:15 PM (4 hours ago)

to me, Tarak, Aadhar.Subedi, Contact

Dear sir,



As informed yesterday, today I met Joint Secretary (Transport Deptt ) Jharkhand at Ranchi and explained the issue.

Due to pen down strike of his lower office staff he unable to help us today and he ask me to contact again on Friday to solve the problem.



This is for your kind information.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams









-------- Original message --------

From: nexa <[protected]@pebcomotors.com>

Date: 12/03/2018 8:37 pm (GMT+05:30)

To: SUDHAMOY DUTTA <dutta.[protected]@gmail.com>

Cc: Aadhar.[protected]@maruti.co.in, Tarak Dutta <[protected]@gmail.com>, Contact NEXA <[protected]@nexaexperience.com>

Subject: Re: FW: Temporary Registration Certificate Rectificaton Details CRM:[protected]





Dear sir

yet to receive communication from DTO jsr. However tomorrow I am visiting Ranchi to meet Transport commisner of jharkhand to resolve you issue .this is for your kind information.



Regards



Girish mandalia





Sent from my Samsung Galaxy smartphone.


SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Mar 12 (1 day ago)

to Girish, Aadhar.Subedi, Tarak, Contact, PEBCO, NEXA, NEXA, TAPAS

Hello Mr. Girish,

Please update us regarding the tcr as you informed.

Please note that we need the corrected Temporary Certificate of Registration from your end within this week without any delay.

Thank You,
Sudhamoy Dutta

On Thu, Mar 8, 2018 at 6:46 PM, Girish Mandalia <girish.[protected]@nexadealer.com> wrote:
Dear sir,



As informed talked at DTO office Jamshedpur and they advised us to contact on Monday for update.

This is for your kind information.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams





From: Girish Mandalia [mailto:girish.[protected]@nexadealer.com]
Sent: Thursday, March 08, 2018 1:34 PM
To: 'SUDHAMOY DUTTA'
Cc: 'Aadhar.[protected]@maruti.co.in'; 'SM. NEXA SAKCHI'; 'Tarak Dutta'
Subject: RE: Temporary Registration Certificate Rectificaton Details CRM:[protected]



Dear sir,



Today morning I visited to DTO Jamshedpur but he was not in office, he will be available after 4 PM.

I will update you in the evening.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams


SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Mar 7 (6 days ago)

to Girish, Aadhar.Subedi, NEXA, NEXA, Tarak, Contact, PEBCO

Hello Mr. Girish,

Please update us regarding the rectification status of Temporary Certificate of Registration of the delivered new Car.

Thank You,
Sudhamoy Dutta

On Tue, Mar 6, 2018 at 1:24 PM, SUDHAMOY DUTTA <dutta.[protected]@gmail.com> wrote:
Is there any update?

Thank You,
Sudhamoy Dutta

SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Mar 5 (8 days ago)

to PEBCO, Contact, Aadhar.Subedi, NEXA, NEXA, Girish, Tarak

Dear Madam,

Please send us the latest communication with DTO/RTO (Jamshedpur/Ranchi) related to rectification of Temporary Registration Certificate.

Thank You,
Sudhamoy Dutta

On Mon, Mar 5, 2018 at 12:15 PM, PEBCO NEXA QM <pebco.nexa.[protected]@nexadealer.com> wrote:
Dear Sir,



There is some miscommunication, As a Dealer we don't have any authorization to do any changes in Temporary Registration Certificate. It's DTO Jamshedpur who is authorized by DTO Ranchi to do the required changes. We are in constant communication with DTO Jamshedpur and will update you as soon as we get any update.



Thanks for your patience and time.



Thank You,



Bibha Pandit | Quality Manager | Nexa - Sakchi



[protected][protected][protected][protected]



Pebco Motors Ltd

16, New Kalimati Road,

Sakchi Jamhedpur 831001

Ph[protected]/46

M [protected]/ [protected]

www.pebcomotors.com

N E X A




SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Mar 3 (10 days ago)

to PEBCO, Contact, NEXA, NEXA, Aadhar.Subedi, Tarak

Dear Madam,

As per the telephonic discussion today with you, the TCR rectification work has been shifted from Ranchi RTO to Jamshedpur local DTO/RTO and you are about to get user id & password to edit the TCR to make necessary correction.

You will update us the status by 5th March EOD or 6th March morning time through email.

Please confirm.

Thank You,
Sudhamoy Dutta

SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Mar 1 (12 days ago)

to PEBCO, NEXA, NEXA, Aadhar.Subedi

Dear Madam,

Will call you on 3rd March in between 1 to 2pm. Alternatively you can contact me @ [protected] (Office) in between 9:30 am to 6:30 pm.

Thank You,
Sudhamoy Dutta

On Thu, Mar 1, 2018 at 4:13 PM, PEBCO NEXA QM <pebco.nexa.[protected]@nexadealer.com> wrote:
Dear Sir,

Our office is close on the occasion of “Holi” . So, kindly provide us any other time to call you on Saturday (3rd March, 2018) or Monday (5th March, 2018).



Thank You,



Bibha Pandit | Quality Manager | Nexa - Sakchi



[protected][protected][protected][protected]



Pebco Motors Ltd

16, New Kalimati Road,

Sakchi Jamhedpur 831001

Ph[protected]/46

M [protected]/ [protected]

www.pebcomotors.com

N E X A


SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Mar 1 (12 days ago)

to PEBCO, NEXA, sm.nexasakchi, Aadhar.Subedi

Dear Madam,

Will call you tomorrow morning around 10 to 10:30am.

Thank You,
Sudhamoy Dutta

On Thu, Mar 1, 2018 at 12:24 PM, PEBCO NEXA QM <pebco.nexa.[protected]@nexadealer.com> wrote:
Dear Sir,



We had tried to call you multiple times to update you on Temporary Registration Certificate rectification status however unable to reach you. Please provide us valid contact number and a suitable time so that we can contact you and update you on status of rectification.



We really appreciate your patience & cooperation in this regard.



Thank You,



Bibha Pandit | Quality Manager | Nexa - Sakchi



[protected][protected][protected][protected]



Pebco Motors Ltd

16, New Kalimati Road,

Sakchi Jamhedpur 831001

Ph[protected]/46

M [protected]/ [protected]

www.pebcomotors.com

N E X A


SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 28 (13 days ago)

to PEBCO, NEXA, TAPAS, Aadhar.Subedi, Contact, Tarak, Rahul, Girish

Dear Madam,

As you know that validity of your provided incorrect TCR has already expired on 18th February 2018, so requesting you to please forward us latest communication or follow up document in between Ranchi RTO and your side regarding rectification of the Temporary Certificate of Registration, so that we could carry the same while Driving.

Looking for your cooperation.

Thank You,
Sudhamoy Dutta
On behalf of Tarak Dutta

SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 26

to PEBCO, NEXA, TAPAS, Aadhar.Subedi, Contact, Tarak, Rahul, Girish

Dear Madam,

Thank you for your response.

Requesting you to please provide us any relevant document to carry during driving the Car on Road, till we receive the corrected Certificate of Temporary Registration.


Thank You,
Sudhamoy Dutta
On behalf of Tarak Dutta

On Mon, Feb 26, 2018 at 1:21 PM, PEBCO NEXA QM <pebco.nexa.[protected]@nexadealer.com> wrote:
Dear Sir,



On behalf of PEBCO Motors Ltd., I extend my sincerest apologies for the bad experience you had with

our dealership regarding your temporary registration certificate. I understand that due to this you are

facing lot of problems in applying for permanent Registration Certificate.



Specially for this we had already processed the request with local DTO and Ranchi DTO and we are

waiting to get this resolved from their end. The process at DTO Ranchi is taking time. We are expecting

to get this resolved as soon as possible as we are in constant touch with Ranchi DTO for this.

For any further information you can always reach me at my contact number – [protected].



Thank You,



Bibha Pandit | Quality Manager | Nexa - Sakchi



[protected][protected][protected][protected]



Pebco Motors Ltd

16, New Kalimati Road,

Sakchi Jamhedpur 831001

Ph[protected]/46

M [protected]/ [protected]

www.pebcomotors.com

N E X A



From: NEXA SAKCHI [mailto:[protected]@pebcomotors.com]
Sent: Sunday, February 25, 2018 12:58 PM
To: TAPAS GHOSH
Cc: pebco.nexa.[protected]@nexadealer.com
Subject: FW: RE: Fwd: Re: Temporary Registration Certificate Rectificaton Details CRM:[protected]







From: Contact NEXA [mailto:[protected]@nexaexperience.com]
Sent: Saturday, February 24, 2018 7:58 PM
To: Aadhar Subedi
Cc: PEBCO Motors Ltd
Subject: FW: RE: Fwd: Re: Temporary Registration Certificate Rectificaton Details CRM:[protected]



Dear Sir,



We are sending this matter for your kind consideration. Please look into the matter.



Query: The customer had purchased Ciaz Zeta Petrol on 24th Jan 2018. His car was delivered with incorrect details on the temporary registration certificate, he is unable to approach for permanent registration because of it.



NEXA Region: East 2



Customer Details:

Name: TarakSudhamoy Dutta

Email id: [protected]@gmail.com

Contact No: [protected]/[protected]



Dealer Details:

Dealer Name: PEBCO Motors Ltd, Jamshedpur, Jharkhand

Dealer Code: 31NA-31



Regards,

Team NEXA

(Call Us- Toll Free:[protected] &[protected]

Please visit us at http://www.nexaexperience.com

29(SQ-0)


SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 24

to Contact, Tarak

Thank you for your response.

Please find below the requested information:

Contact no. [protected]
Alternate no. [protected]
Nexa Ciaz Zeta Petrol
Purchased Date 24 January 2018

Let us know about any update.

Thank You,
Sudhamoy Dutta
On behalf of Tarak Dutta


On Feb 24, 2018 14:32, "Contact NEXA" <[protected]@nexaexperience.com> wrote:
Dear Sir,

Thank you for contacting NEXA.

We have received your communication regarding incorrect temporary registration certificate.

We request you to send us the following information, to expedite in this case

. Contact number and alternate number

. NEXA vehicle name, variant with fuel option

. Purchased date

Thanking & assuring you of our best services at all times.

Regards,
Team NEXA
(Call Us- Toll Free:[protected]; [protected])
Please visit us at http://www.nexaexperience.com
27



SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 23

to contact, bcc: dutta.mallica

Dear Sir/Madam,

Car delivered with incorrect tcr, unable to approach for permanent registration without the corrected tcr.
Please see below the conversation with dealer and guide us accordingly.

Thank You,
Sudhamoy Dutta

[protected] Forwarded message[protected]
From: "nexa" <[protected]@pebcomotors.com>
Date: Feb 22, 2018 2:07 PM
Subject: Re: Temporary Registration Certificate Rectificaton Details
To: "SUDHAMOY DUTTA" <dutta.[protected]@gmail.com>
Cc:
I don't know much about Bangal
Minimise your running.



Sent from my Samsung Galaxy smartphone.




SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 22

to Girish, NEXA, Tarak, Rahul, PEBCO, helpdesk-trans.

Hello Mr. Girish,

We would like to get a suggestion from your end that until the rectified tcr is not being generated, which document regarding registration would be appropriate to show while driving the Car on Road!

Thank You,
Sudhamoy Dutta
on behalf of Tarak Dutta

On Thu, Feb 22, 2018 at 9:45 AM, Girish Mandalia <girish.[protected]@nexadealer.com> wrote:
ok



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams



SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 21

to NEXA, Girish, Tarak, Rahul, PEBCO

Hello Mr. Girish,

Thank you for the information.

Yes you also forwarded that scan copy to us.

Requesting you to please get a written response from RTO and forward the same to us for our record purpose, as currently we do not have any valid registration document for the purchased Car.

Looking for your cooperation.

Thank You,
Sudhamoy Dutta
On behalf of Tarak Dutta

On Wed, Feb 21, 2018 at 2:36 PM, NEXA SAKCHI <[protected]@pebcomotors.com> wrote:
Dear sir,



We gave one request letter to RTO Jamshedpur and thay scan it and forwarded to Ranchi because admin password is only available with transport commissioner office ranchi.

After correction they will inform RTO Jamshedpur.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams




SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 21

to NEXA, Girish, Tarak, Rahul, PEBCO, helpdesk-trans.

Hello Mr. Girish,

Thank you for your response.

Kindly forward us your web communication (email or support call log ticket no.) with RTO (Jamshedpur/Ranchi).

Thank You,
Sudhamoy Dutta
On behalf of Tarak Dutta

On Wed, Feb 21, 2018 at 9:21 AM, NEXA SAKCHI <[protected]@pebcomotors.com> wrote:
Dear sir,



Sorry for delay in reply.

Yesterday I have visited RTO Jamshepur but thay have not received any reply from Help desk Ranchi.



Again thay have ask me to check today .

I will revert you as soon as I get any information.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams




SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 20

to Girish, Rahul, NEXA, PEBCO, Tarak, helpdesk-trans.

Hello Mr. Girish,

Please let us know if there is any update.

Thank You,
Sudhamoy Dutta
On behalf of Tarak Dutta

On Tue, Feb 20, 2018 at 11:23 AM, Girish Mandalia <girish.[protected]@nexadealer.com> wrote:
Today I will check with RTO and let you know.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams




SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 17

to Girish, Rahul, PEBCO, Tarak

Dear Girish,

As requested please share the helpdesk support ticket no.

And also keep us in copy while following up to the concerned Authority for the case.

Looking for your kind cooperation as still we unable to register our new car which results unauthorized driving of the Car in road.

Thank You,
Sudhamoy Dutta
On behalf of
Tarak Dutta


On Feb 15, 2018 1:47 PM, "Girish Mandalia" <girish.[protected]@nexadealer.com> wrote:
OK



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams





From: SUDHAMOY DUTTA [mailto:dutta.[protected]@gmail.com]
Sent: Thursday, February 15, 2018 1:41 PM
To: Girish Mandalia; Rahul Saw
Cc: Tarak Dutta; NEXA SAKCHI
Subject: Re: Temporary Registration Certificate Rectificaton Details



Hello Mr. Girish,



Thank you for your response.

Could you please take me in loop while following up to the concerned department, so that I will be get notified for the matter.

Also requesting you to kindly forward Support Ticket No. to track status with the help desk.

Thank You,

Sudhamoy Dutta



On Thu, Feb 15, 2018 at 9:39 AM, Girish Mandalia <girish.[protected]@nexadealer.com> wrote:

Dear sir,



We follow up daily with the authority, and trying to expedite the matter. Wait till than.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams




SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 15

to girish.mandalia, PEBCO, Rahul, NEXA, Tarak

Hello Mr Girish,

Thank You for the response.

Kindly suggest us what should we do now regarding permanent registration procedure in Durgapur West Bengal!
Should we wait until the response, because agent from Durgapur ARTO denying to proceed without the rectified tcr.
Please pass on your valuable suggestions.

Thank You,
Sudhamoy Dutta
On behalf of Tarak Dutta






Dear sir,



Matter forwarded to help desk ranchi, trying to expedite it.

Kindly bear with us.



Regards,



Girish Mandalia| Showroom Manager | Nexa - Sakchi



[protected][protected][protected]

Pebco Motors Ltd

16, New Kalimati Road,

Sakchi

Jamhedpur 831001

Ph[protected]/46

M [protected]

www.pebcomotors.com

N E X A

Drive your dreams



RE: Temporary Registration Certificate Rectificaton Details

SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 13

to girish.mandalia, PEBCO, NEXA, Tarak, helpdesk-trans.

Hello Mr. Girish,

Below communication does not confirm that the permanent registration can be processed within the validity of the temporary registration (18th Feb-2018) provided by your showroom inspite of providing you the correct document and payment.

Please arrange to extend the date of tcr or renew another one from your end, so that the permanent registration can be processed in Durgapur West Bengal seamlessly.

Your cooperation is highly appreciated.

Thank You,
Sudhamoy Dutta
On behalf of Tarak Dutta


On Feb 13, 2018 7:11 PM, "PEBCO NEXA QM" <pebco.nexa.[protected]@nexadealer.com> wrote:
Dear Sir,

This is to inform you that your Certificate of Temporary Registration is forwarded to Ranchi RTO for rectification after approval of Jamshedpur DTO/DIO.

We will get back to you as soon as we get any communication from Ranchi RTO.



For your reference I am sending the copy of letter send to DTO/DIO. Please Find the attachment.



Thank You,



Bibha Pandit | Quality Manager | Nexa - Sakchi



[protected][protected][protected][protected]



Pebco Motors Ltd

16, New Kalimati Road,

Sakchi Jamhedpur 831001

Ph[protected]/46

M [protected]/ [protected]

www.pebcomotors.com

N E X A



SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 13

to girish.mandalia, Rahul, Tarak, nexa

Hello Mr. Girish,

With reference to the below email regarding the corrected tcr, requesting you to please respond accordingly.

Looking for your cooperation.

Thank you,
Sudhamoy Dutta
On behalf of Tarak Dutta



Re: FW: RE: Greeting By NEXA

SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
Feb 10

to PEBCO, Tarak

Please make sure that the correct photos have been send to the customer.



On Feb 10, 2018 6:51 PM, "PEBCO NEXA QM" <pebco.nexa.[protected]@nexadealer.com> wrote:

Dear Mr. TARAK DUTTA & Mrs. SUNITA DUTTA,



Namaskar from Nexa –Sakchi!!!



Congratulation! We are happy to attach a photograph of the delivery of your CIAZ .



We at Nexa –Sakchi give every day our best to ensure that you are extremely satisfied especially with the overall buying and ownership experience.



Our goal is to offer a New “EXPERIENCE “to customer through NEXA.



We are more than happy to get your feedback of how we can improve every day to serve you better in the future.



I will be your primary contact and I will do everything I can to make this a mutually rewarding and prosperous business relationship for both o[censored]s.

Please feel free to contact me at any time, at [protected] regardless of your question or concern.



You can also reach our Relationship Manager Mr. AVINASH KUMAR PRASAD – [protected],



On behalf of the entire NEXA -Sakchi Team and PEBCO Group, I personally thank you for patronizing us.

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Happy Motoring!!!



Thank You,



Bibha Pandit | Quality Manager | Nexa - Sakchi



[protected][protected][protected][protected]



Pebco Motors Ltd

16, New Kalimati Road,

Sakchi Jamhedpur 831001

Ph[protected]/46

M [protected]/ [protected]

www.pebcomotors.com

N E X A









SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
AttachmentsFeb 10

to girish.mandalia, Tarak, Rahul, nexa

Dear Sir,



Please look into the below request.





SUDHAMOY DUTTA <dutta.[protected]@gmail.com>
AttachmentsFeb 10

to NEXA, Rahul, Tarak

Dear Sir/Madam,



As per the telephonic discussion with you, we must receive the corrected "Temporary Certificate of Registration" by 14th Feb 2018 without any delay.

Please refer attached Tcr.pdf and confirm.



Thank You,

Sudhamoy Dutta

On behalf of Tarak Dutta
Complaint comments  1 Comment     Updated: ShareTweet

Comments

We had purchased the car in the month of July and from that very day we were facing the problem i.e noise in doors of car . We also complaint in the HISAR NEXA showroom but they are also not able to recover this problem .
Please considered our problem ...

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