| Address: | Kolkata, West Bengal, 700048 |
| Website: | Senai Motors, 336 Canal Street, Lake Town, VIP , West Bengal Kolkata - 700048 |
I am writing today to complain of the poor service i received from your company after booking baleno delta petrol from senai motors, 336 canal street, lake town, vip, west bengal kolkata - 700048.
Please find below list to explain the situation.
1. I have been told that car will be delivered after 10 days of loan disbursement.
2. Car has been allocated to my name before 20th december.
2. Down payment 2.5 l has been paid to nexa account on 20th december.
3. Loan amount of 4, 02, 030.00 has been disbursed on 27th december, 2017. Due to negligence from nexa side loan amount has been disbursed to senai motors maruti account, again it took 2 days time to transfer the money to nexa account after follow up.
4. Today 8th of january, still i have not received any confirmation of temporary registration, its already 5 days over after loan disbursement.
5. I have started paying loan emi also. This is pure case of delay in process after paying full amount.
As nexa is demanding flawless process and service, we have decided to buy car from nexa due to this. However we are not getting proper service.
Hence we will not recommend any one to buy can from nexa and we are exploring the option to cancel the car and go for other company.
Please get back to us with proper timeline of car delivery as i don't want to rely on dealer's word.
Dealer name - paritosh samaddar
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