[Resolved] NEXA — Maruti baleno delivery status no updates and poor customer service

 
2 Reviews
Chennai, Tamil Nadu, India
 herbertanthony
1) no update for car booked on 8 feb 16,

2) i myself followed up/ called up with relationship manager...Messaged him to revert about status but
Still no response from nexa head sales and relationship manager ...Nor even an acknowledgement from them. They are not attending calls and even not responding to msg sent to their mobile.

Customer who is willing to invest almost 10 lakhs of rupees in maruti is being treated in this way.. Not acceptable from nexa... Atleast

Not responding to phone calls or writing back to emails/nor reply to message sent ...What kind of customer service is this...

Fyi... Hyundai is 100% better than the service provided by nexa.
Complaint marked as Resolved May 10, 2019
Brought Toyota etios
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I booked baleno at 5th Nov 2015 and tentative date of delivery was 15 feb 2016.but my vehicle not delivered yet and car rate increase 20 thousand so will responsible for it.
1.I lost of money in the for interest which kept according to tentative date.
2.I suffered as car not delivered at time.

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    NEXA - Maruti baleno delivery status no updates and poor customer service