Nexa — mileage not giving and suspension problem

Address:

Nashik, Maharashtra

Sir, I bought a S- Cross car on 22/11/2017 .I did four servicingsfrom your authorised service station on 1000km, 5000km, 10000km, 20000km .From starting the car is not giving me mileage greater than15 km/ litre . I frequently asked the the servicing manager and their team to resolve my problem but they gave me temporary solution and satisfied me.The company has given a mileage of 25.1 and I am not getting the same .I therefore request you to please do the needful .The company service center on the 20000km servicing did the ecconotest which shwedshthe mileage of 25 but after that day I physically again checked the mileage it shows me 15 only .Also the suspension of the car are not giving good performance .If the car hits a small hole on the road it gives a very bad jerk.it doesn't feel as a new car. So I request you to look into the matter And do the required action as and early as possible