Nexa — nexa sales

Address:

Gurgaon, Haryana

To
The manager
Competent motors
Gurgaon.
Sir
I had booked a ciaz vxi petrol from sohna road branch.
Mr. Mohit (Manager) had promised a discount of rs.50, 000 (Incl. Of corporate discount) for this model with a body cover. Mr. Masood ahmed gave an approval for the same.
At the time of delivery he assured me that the discount amount will be sent thru cheque within in 3 working days. Mr. Mohit sethi (Manager) even asked us to send a satisfaction email in order to release the discount cheque to cover their shoddy deal.
For the body cover he said that its out of stock & will be delivered to my home as i had bought the car for my daughter marriage.
Instead of rs.50, 000 they sent a cheque of rs.26, 997. Over the phone he expressed that it’s a accounting mistake & will be rectified soon.
The body cover also never arrived as per promise.
The amount of quotation was rs.8, 71403 but the invoice raised is of rs.7, 36575.
I have made a payment of rs.8, 71403 to competent motors. The huge discrepancy in the invoice is not acceptable by union bank of india to which the vehicle is hypothecated.
I feel cheated at every point & on all promises. You are requested to look into the same asap or i will pursue the matter with consumer redressal forum as well as have to notify gst/sales tax department for the irregularities, under invoicing & cheap antics played by your sales team.
In order to achieve their sales target your team just keep aside business ethics & laws. They have really played with our trust & faith.
I really hope that you can understand the gravity of situation & resolve
Regards
Rajeev saini-[protected]