Nexa — poor service

Address:	Jaipur, Rajasthan, 302019
Website:	nexa

Hello,

So finally i came hereto share my experience with nexa, i have booked my s cross hybrid zeta car in 31 dec.2017, and i have taken my car on 2nd feb. I noticed first issue in my car was vibrating noice coming, second issue i noticed that my front wiper not working properly means it was leaving water on the glass, it was not cleaning the glass properly, in march i got an accident but car was not damaged too much, only front bumper and coolant fan was broken so my first service was near by so i took my first service that time when i took claim on my car, i have given my car in bikaner during accident because i was in bikaner raj. That time so i have taken my first service from there only because it was near by only, so the issues which i was getting in my car i told them to rectify that but it was not rectified, even when i opened my dashboard storage i saw too much dust there& problem was same vibration sound was not rectified and wiper problem was same. So then they told me no worry sir it will be resolve in your second service i said ok,
Now my second service came.. I directly had a word with workshop manager mr. Anuj 3sharma and tell him to resolve my problems which i was getting in my car.. It was..
1. During touching the car i was getting current on the door.
2. My ac start making noice.
3. Dash board storage flip was making noice.
4. My phone was not connecting with usb cable as carplay.
5. Seat belt hook was not fitted properly,
6. I was getting problem during back gear shifting it was not working properly,
7. During shifting of back gear my camera was not coming in motion instantly, it was taking few seconds,
8. I repeat my first issue vibration sound and wiper leaving water problem.
9. My car was giving average of 12. From starting as par the company it should be 19 or 20 in the city and on the highway it should be 22 but my car is giving average of 12.

So these was my issues which i was getting in my car when i took back my car my all problem was same, i again said to them he said no issue sir it wil be resolve in third service now my third service came i told them about all issues again they called me up and said sir if there will be any bolt and screw will be use then it will be chargeable, can some one tell me what is the meaning of free service which you are providing, i tell you nexa giving free service is they will wash your car only if there will any issues then you have to pay for that. This the [censored] free service, ok now i tell you more, so after my third service problems was same nothing was rectified, as usual they only washed my car only and they changed oil as well but i paid for that around 2200 or 2300 rs. Becoz in free services nexa wash car only they doesnt mean with issues, so now with all these issues i noticed that above 120 or 140 speed my car steering start vibrating badly they said there is an wheel balancing problem i said you was rectified wheel balancing earlier but he said after 1500 km you need to fix it again and again and you have to pay 772 rs. For that so i paid. But i am still getting all the problems which i told you.. I have honda amaze, i have volkswagen ameo, i have creta car, but i never got these types of problems with them, and never faced these issues with the services, i will never recommend to anyone to take nexa services.
I really fade up from nexa service, some time i think i should burn my scross.